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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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J S

June 12, 2025

5  out of  5
rating by J S
"I had the pleasure of working with Deanna Evans on new home and auto policies for our family. Deanna and her team were excellent and expeditious communicators. When reviewing our options, policies and the insurance industry, Deanna consistently proved she was genuine and extremely knowledgeable in her industry. I highly recommend the Loren Team."
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Brendan Hickman

June 5, 2025

5  out of  5
rating by Brendan Hickman
"Great experience with Christina at Nathan Loren State Farm. Excellent prices and amazing to work with. Very friendly and helpful along the entire process. Very excited about the communication and connection that is rare in some agencies these days."
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stephen chen

June 1, 2025

5  out of  5
rating by stephen chen
"Christina Pershing-Miller is the best insurance agent! She worked overtime, help me to solve issues from other states outside Washington. I have transferred all of my primary, rental, auto, and umbrella policies to Christina this month and will stay with her for the future."
We responded:
"Thank you for the great review! We look forward to assisting you for many years to come."
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Todd Thompson

May 30, 2025

5  out of  5
rating by Todd Thompson
"I couldn't imagine not having a physical person to call like the Nathan Loren office (especially Deanna and Tiffany). I've used insurance companies without agents and the answers to all my questions are much less detailed and not always accurate. You can call the Nathan Loren office any business day of the week and someone will be there with great knowledge to answer the phone. I'm a newer customer (3 or so years) and every time I've called it's been a great experience. Thanks!"
We responded:
"We really appreciate your business and 5* review Todd!"
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Katie M

May 14, 2025

5  out of  5
rating by Katie M
"I have been putting off switching insurance companies for awhile now because I thought the process was going to be painful and drawn out. I cannot express enough how Tiffany Jones helped make the whole thing a pleasant experience that was so easy and never once stressful. She walked me through a very thorough quote, and ended up providing me with way better coverage than I had before for less than what I had been previously paying. She answered all of my questions, was prompt to follow up with me, and I never felt rushed or pressured. She was so kind and I am beyond happy to be giving this office my business. They are wonderful."
We responded:
"Thanks for the great review and your business Katie! "
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Bristy Sagarang

May 12, 2025

5  out of  5
rating by Bristy Sagarang
"Thank you Tiffany Jones for all your help today! It has been a nightmare with my existing insurance payments. I feel that my family is safer and more financially stable after switching to State Farm and I will forever keep my business with State Farm, thanks to the great service from Tiffany. She was genuine and kind and very helpful in getting the best coverage for me and my family."
We responded:
"Welcome to our Agency Bristy and thank you so much for the great review! "
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Dr. Erika Siegel

April 16, 2025

5  out of  5
rating by Dr. Erika Siegel
"Really impressed with how smoothly our process for getting insurance quotes for our home/vehicles/business is going! Every correspondence is timely, organized and clear. Feeling good about this relationship!"
We responded:
"We appreciate the great review and your business!"
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Patricia Bride

March 12, 2025

5  out of  5
rating by Patricia Bride
"I can’t say enough good things about Lacy! When corporate State Farm hit us with challenging inspection requests to renew our policy, Lacy stepped up and fought for us like a true champion. She went above and beyond, navigating the mess with expertise, persistence, and genuine care. Thanks to Her, we’re still covered and couldn’t be more grateful. If you want an agent who’s got your back no matter what, Nathan Loren is the one to trust!"
We responded:
"Thank you so much for the great review Patricia! We appreciate your business!"
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Leona Lauth

March 6, 2025

5  out of  5
rating by Leona Lauth
"Absolutely amazed at how easy she was to talk to. Super supportive of my needs for everything I was looking for in choosing my policies. I will be recommending her to all of my friends and family. State Farm, you have a golden star with her."
We responded:
"We're grateful for the Golden Star endorsement! Thank you for your business and the wonderful review!"
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Nely Berea

March 5, 2025

5  out of  5
rating by Nely Berea
"I want to thank Christina Pershing-Miller for her outstanding work in providing us with rental home insurance. She is knowledgeable, prompt, kind, respectful, and courteous. We will always come back to use her services when needed."
We responded:
"We appreciate your business Nely and thank you for the great review!"
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Adam Swantner

February 24, 2025

5  out of  5
rating by Adam Swantner
"Helpful and friendly staff and easy to deal with."
We responded:
"Thanks Adam!"
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janine Hobson

November 19, 2024

5  out of  5
rating by janine Hobson
"The ladies in this office are awesome! Very kind and helpful people, especially Christina. Thank you so much for all your help."
We responded:
"Thanks for your 5* review Janine! We appreciate your business and for taking the time to give us feedback."
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Maddy Wood

November 2, 2024

5  out of  5
rating by Maddy Wood
"Best service ever. I was hit on the highway Thursday morning and Christina and Lacy were so helpful walking me through everything and helping me file a claim. Not only supported in the process of fixing up my car, but emotionally supported through a very frustrating situation!"
We responded:
"We're so happy you had a great experience and thank you for the great review Maddy!"
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Lori Erickson

October 21, 2024

5  out of  5
rating by Lori Erickson
"Any time that I have a question, or something changes, Christina has always been so helpful. She gets things done and then goes one step beyond what is necessary. She deserves an employee of the year award!!"
We responded:
"Thanks for the very kind 5* review Lori! We appreciate your business!"
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Katy Klett

October 4, 2024

5  out of  5
rating by Katy Klett
"Everyone at that I have spoken to this office is always so friendly and helpful! I usually have a ton of questions and they are patient and explain everything clearly. I also appreciate how efficient they are and how quickly they respond via phone or email."
We responded:
"We appreciate your business and your 5 star review! Thanks Katy!"
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Wayne suttner

September 21, 2024

5  out of  5
rating by Wayne suttner
"I want to thank Tiffany Jones for all the assistance in obtaining auto and homeowners insurance. She made the whole process so easy. Tiffany took the time to calculate several different options with multiple quotes. She was helpful, friendly, and professional. I would highly recommend Tiffany Jones for all your insurance needs."
We responded:
"Thanks for the great 5 star review Wayne! "
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Wayne Petersen

August 28, 2024

5  out of  5
rating by Wayne Petersen
"Really great customer service. Each time I call I seemingly get a different gal and each one acts as if she is my own personal representative. They find my policy almost instantly and are very knowledgeable. Today it was Lacey and she was friendly and extremely efficient."
We responded:
"Thanks Wayne! As a team we're always doing our best to provide the best customer service so thank you very much for the great review!"
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Pat Templin

August 7, 2024

5  out of  5
rating by Pat Templin
"Today I called regarding the increase on my home and car ins. Invoices. I spoke with Lacey and she was able yo get me a discount on both my insurances. She gave me all the options. Evan though I made the decision to up my deductible on my home, I felt my savings will be worth the change. Several options for my car ins. I took advantage of a couple. She was so helpful and made my day. Couldn't have asked for more. Thank you Lacey 😊"
We responded:
"Thanks Pat we appreciate your business!"
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Katherine Ferzacca

August 4, 2024

5  out of  5
rating by Katherine Ferzacca
"This was the fastest quote I have ever gotten. I had an email the next day with a comparison sheet and everything. Very impressive. Then the phone call to go over everything and ask questions, Christina was great at explaining everything to me so I understood. Thank you!"
We responded:
"Thanks Katherine! "
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Nick Sorrentino

July 29, 2024

5  out of  5
rating by Nick Sorrentino
"Tiffany was very helpful!"
We responded:
"Thanks for the 5* Nick!"
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Tamra Tourville

July 19, 2024

5  out of  5
rating by Tamra Tourville
"We have been with Nathan Loren for a few years now and each time we had an incident or question this office and it’s awesome staff have always been available in answering questions. They are super friendly, professional and articulate in answering my questions, comments or concerns. I never hesitate to call or email them because I have never had a bad experience with Nathan Loren office and each staff member is always helpful. Sincerely, Tamra T."
We responded:
"Thanks Tamra! We appreciate your great review and your business!"
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Edward Bryant

July 17, 2024

5  out of  5
rating by Edward Bryant
"The increases in insurance expense hit us hard, so we shopped around and found the Nathan Loren State Farm agency. We dealt with Christina. She was knowledgeable, professional, pleasant and innovative. Fortunately she was also able to save us about $500 per year."
We responded:
"We very much appreciate your great review! "
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Justine Mathany

July 12, 2024

5  out of  5
rating by Justine Mathany
"We were referred to Tiffany at Nathan Loren’s office from a friend of ours and I cannot say enough great things! She took our homeowner’s insurance coverage to a whole new level, while simultaneously cutting it down over $4k a year in savings! I couldn’t believe the drastic difference that State Farm’s coverage gave us from our previous carrier. She also helped us bundle our auto and side by side coverage as well and is saving us an additional $300 a month on those coverages. I have been referring friends left and right since we made the jump to State Farm. Tiffany is personable, listens to your concerns and tailors a great plan for all insurance needs! 10/10 recommend! If you’re on the fence, just call and see for yourself! With over $550 a month combined savings, she is the key in helping us maintain an affordable policy in this economy. Thank you Tiffany!!!"
We responded:
"Very grateful for you amazing review! We look forward to assisting you with your insurance needs for years to come!"
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Kira Vorobiyova

June 23, 2024

5  out of  5
rating by Kira Vorobiyova
"I switched to State Farm a couple of years ago and, so far, have had a great experience. My current agent, Christina, has been fabulous and has consistently helped me curb costs without sacrificing coverage. WA state is terrible for premiums, and we've worked together trying all kinds of combinations & quotes to keep the premium as low as possible. I appreciate her availability and transparency, which has helped this local office keep my business. Thank you."
We responded:
"Thank you so much for the great review Kira! We appreciate your business!"
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Frank manglona

May 2, 2024

5  out of  5
rating by Frank manglona
"We are clients/ policy holders for Nathan Loren of state farm. We worked with Tiffany Jones, she was great and Very informative. She also explained things so we can make a decision on what policy works. Tiffany did a great Job! Best experience, you deserve a raise. Thank you!"
We responded:
"Thanks for the great review Frank! "